HHS Guide: Navigating Cyberattack Disruptions for Healthcare Providers”.

Guide Issued by HHS for Health Plan Providers Affected by Change Healthcare Cyberattack

Recently, the Department of Health and Human Services (HHS) published a guide to health plan resources for healthcare providers affected by the Change Healthcare cyberattack. The guide includes key information such as health plan contact details to assist providers who are experiencing disruptions or challenges in obtaining payment information.

In an accompanying letter, HHS emphasized that many healthcare providers are still encountering significant disruptions due to the cyberattack. Some providers are also facing difficulties in obtaining essential information from health plans regarding prospective payments and other flexibilities. The letter underscores the importance of reviewing HHS’ voluntary cybersecurity performance goals to enhance security measures effectively.

By providing health plan resources and contact information in the guide, healthcare providers can access the support they need to navigate through the aftermath of the cyberattack. It is crucial for providers to proactively seek information and assistance to ensure smooth operations and delivery of care to patients. The guide serves as a valuable tool to facilitate communication and collaboration between providers and health plans during this challenging time.

Healthcare providers should take advantage of this resource guide as it provides essential information about health plan contacts, payment processing, and other critical aspects of their operations that may have been affected by the cyberattack. It is important for them to review this guide thoroughly and implement any necessary changes promptly.

The cyberattack on Change Healthcare has caused significant disruptions for many healthcare providers across the country. However, with guidance from HHS and access to important resources such as this new guide, healthcare providers can work towards restoring normalcy quickly.

In conclusion, HHS’ Administration for Strategic Preparedness and Response has published a comprehensive guide to help healthcare providers affected by the Change Healthcare cyberattack navigate through this challenging time. The guide includes critical information such as health plan contact details, payment processing options, and other vital resources that will enable healthcare providers to overcome these challenges quickly.

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