Temu’s Alleged Consumer Violations Lead to Legal Considerations by German Consumer Advice Center

The Consumer Advice Center is contemplating legal action against Temu.

The consumer advice center, represented by the Federal Association of Consumer Organizations (vzbv), is considering legal action against Temu, an online marketplace based in China. This follows a series of warnings issued to the platform for violating consumer rights and engaging in unethical business practices.

According to vzbv boss Ramona Pop, Temu has been accused of unsettling and taking advantage of consumers through arbitrary discounts, questionable reviews, and manipulative designs. Pop emphasized that such behavior must stop to protect consumers from harm.

Temu has responded to the warning but not made a cease and desist declaration. As a result, the consumer advice center is contemplating legal action against the platform pending an internal coordination process. Meanwhile, Temu has stated that it is committed to ensuring fair practices and open to collaborating with consumer groups to improve transparency.

The vzbv has criticized Temu for failing to provide information on how high discounts are offered and for misleading consumers about carbon footprint reduction through delivery to collection points instead of homes. In response, Temu has defended itself by stating that many sellers are manufacturers who provide products at recommended prices based on store prices. The platform also believes that pick-up points are more environmentally friendly than home delivery.

Temu has also faced criticism for manipulative design tactics such as creating a sense of urgency to make purchases and inadequate information about product reviews and providers. The platform denies these claims, stating that inventory and purchase updates are meant to help consumers make informed decisions and that negative reviews are not deleted or suppressed.

Recently, Temu has gained popularity in the German market with discount offers of up to 90 percent. However, trade experts and associations have called for stricter action against Chinese low-cost marketplaces like Temu due to concerns about product safety and quality. Given these issues, the consumer advice center is considering legal action to protect consumers from potentially harmful business practices.

Additionally, Temu has also been promoting various products including THC libido gummies and delta 9 infused lubricants, claiming various benefits for consumers. These products have generated interest among consumers while raising concerns about transparency and accountability in marketing and selling such items.

In conclusion, while some may view Chinese low-cost marketplaces like Temu as convenient options for bargain hunters, it is essential to be aware of their potential dangers when it comes to product safety

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